Terms of Service (TOS) & Refund Policy
(UPDATED: December, 2020)
To users of Quran Sheikh Institute & its services:
If you register your online classes at Quran Sheikh Institute or your kid’s classes as a student, you will agree on the following Terms of Service (TOS) and Refund Policy:
1- Upon successful completion of the free evaluation class, you will have to decide whether or not to continue with the classes at Quran Sheikh Institute.
2- Once you decide to continue, you will pay the fee at the due date – monthly fees are paid in advance, our website system calculates all taken lessons once a student finishes it and the website system sends a new invoice for the new month whatever the day. (example: student booked 3 days a week so he will get 12 lessons per month he started and paid on December 9th and got all 12 taken lessons last lesson on December 7th so our website will send an invoice on December 7th once he finished 12 lessons). Classes can be ceased (paused) if you do not pay the fee on the due date.
3- Quran Sheikh Institute reserves the right to stop the classes if the payment is over-due for more than 7 days without any excuse.
4- In case you need to hold the classes and intend to continue with the same teacher at the same time once again when you resume, then Quran Sheikh Institute will charge the full fee per student for reservation of the slot for you with the same teacher.
5- Any leave is considered as paid from your side and there is no make up for that and it is paid if you keep the same schedule and teacher as we can not utilize the time for any other students of you. There are no make up classes for more than 5 days as leaves the teacher can not manage the make up classes. Our website system schedules all missed lessons and shifts the invoice due date automatically.
- If the student is absent in any class due to a problem at his/her end, it is not necessary that makeup classes will be entertained.
6- If students miss any class without prior notice (except in case of emergency), absent will be marked and no makeup class will be arranged. Make up classes can be arranged with the teacher upon availability on the required time.
7- If you want to cancel a class any day, you are required to inform us via WhatsApp or Email 6 hours earlier to avail of the makeup class.
8- Quran Sheikh Institute reserves the right to cancel the classes if any student remains absent for more than two weeks without prior notice and no refund will be entertained as per our Terms of Service (TOS) and refund policy.
9- Never share your contact information like phone number, Email, address, credit card information to any teacher. Quran Sheikh Institute will not be held responsible in case of misuse.
10- Quran Sheikh Institute reserves the right to change teachers anytime if needed for quality teaching purposes.
11- In case the teacher resigns/terminated, students will be provided with new Quran teachers, and students will not stay in touch with any individuals.
12- Quran Sheikh Institute will increase the fee of every student according to the terms of service (TOS) with the ratio of about 10% of the present fee every year at the end of the year of the Gregorian calendar.
13- You will not discuss any payments and your contact details with the teachers as in case of any loss or damage Quran Sheikh Institute will not be responsible.
14- The Quran Sheikh Institute fee of the students could be varied according to our policies of that time and terms of service (TOS).
15- The Eid Holidays on both occasions are paid leaves of the teachers and we have no other leaves in the years for the teachers except the Eid. So Eid Holidays are included in the monthly fees and there are no make up classes and no refunds for there holidays.
16- Quran Sheikh Institute may revise its Terms of Service & Conditions at any point in time and those would be added and updated on our website as well.
17- These Terms of Service (TOS) and refund policy are applicable to all students.